Strategic Planning

The BPL Compass

Strategic Plan Implementation: User-Centered Institution

by admin

bpl-compass-report-cover-200One of the ways the BPL fulfills the strategic plan’s User-Centered Institution principle and the accompanying outcome to “plan and initiate services in other languages — online and in print” is to provide to users Spanish, French, and Mandarin Chinese translations of our patron laptop-lending contract.

Borrowing laptops to use at our branch locations has become a tremendously popular service, and as a result of these translations, the BPL can invite even more participation from many of our non-English speaking/reading community members. Additional languages will be coming this fiscal year.

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