The second floor of the Johnson Building is an active construction site. The image below shows a view of the walls being built to frame the new Teen Central area. Teen Central will be a distinctive and media-friendly space with books, a digital lab, gaming area, dedicated quiet zone, and homework and hangout booths.
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Earlier this year, Boston Public Library conducted a survey that asked a range of questions about current and future library services. The survey also asked to what degree people agreed with a series of statements.
- 49% of respondents agree or strongly agree with this statement: “I am planning to try one of the library’s free classes in 2014.”
- 76% of respondents agree or strongly agree with this statement: “I know that the library has a lot of resources for job seekers and entrepreneurs.”
- 93% of respondents agree or strongly agree with this statement: “It’s important for the library to offer free access to technology.”
- 97% of respondents agree or strongly agree with this statement: “The library is important to me and my family.”
- 98% of respondents agree or strongly agree with this statement: “The library makes a positive difference in the community.”
One of the final questions in the survey was about overall satisfaction with the collections, services, and programs of the Boston Public Library. Overall, 98% percent of respondents said they are either satisfied or very satisfied with the BPL.
Several survey respondents shared comments about the library. Below are just a few examples.
- “I feel very fortunate to live in a city with such an amazing library system.”
- “I think the public library is integral to the health and well-being of this city. Thank you!”
- “The BPL is the embodiment of commonwealth, making me ever proud to be a citizen.”
- “The library is doing a phenomenal job at bringing the community together and providing outstanding resources for all to use. It’s the heart of the town.”
Information about the Central Library renovation and the changes planned for the Johnson Building are included in the library’s quick-reference project fact sheet, which is available for download. On the fact sheet, find information on the master plan process, first phase of construction, timeline, budget, as well as upcoming phases.
PDF document, two pages (2 MB)
The library continues to post updates on project progress via this blog. Click here for all posts related to the Central Library renovation.
Earlier this year, Boston Public Library conducted a survey that included questions about future services, methods of preferred contact, and services tried. When asked which future services library users had the most interest in, the top choices were:
- Online classes
Streaming video and audio*
- Credit card payment of fines and fees
*Since the survey’s launch, Boston Public Library introduced a streaming media service.
When asked for the top two preferred ways to learn about the library’s programs and services (chart at right shows selections; survey takers could choose up to two options), the most-often chosen answers were:
- Library website
- Library e-newsletter
- Library staff
When asked which of a range of library offerings people had already tried, the top responses were:
- Museum passes
- E-books and audiobooks
- Talks and lectures
Other existing offerings included were art & architecture tours, mobile catalog, the Leventhal Map Center, classes, viewing digitzed images, digital magazines, and in-library laptop lending along with “all” and “none.”
See other survey highlights here.
Earlier this year, Boston Public Library conducted a survey that asked a range of questions about current and future library services and use. Continuing to collect and value input from library users is an outcome that supports the User-Centered Institution principle in the BPL’s strategic plan. The goal was to collect 10,000 surveys. In the end, more than 11,000 surveys were completed. Thank you to all who took the time to share comments and feedback. We’ll be sharing highlights from the survey in this and future blog posts. We start with information about how often Boston Public Library locations and website are visited.