What do you enjoy about working for the BPL?
The Kirstein Business Library has been providing business and company research information since 1930. Our patrons come to us with dreams, whether it’s to start a business, a new career, or they have a desire to reach their financial goals for retirement. I love being a part of helping them reach those dreams by showing them the research tools to get them there. And, these resources are free.
What are some of the most popular electronic resources people use?
Our AtoZdatabases resource contains profiles on over 30,000,000 companies. This resource helps those looking to start a business find competitors, research a given industry, and create targeted mailing lists. Our Career Transitions database is a very popular resource for our job seekers. It offers a resume wizard and gives tips and advice for job searching. For those who need help researching stocks and mutual funds, the Morningstar Investment Research Center is a great resource. You can screen for funds, look at analyst ratings or download their investing newsletters. Small business guidance, employment searching, and personal finance research are some of the most popular kinds of assistance we provide.
How does technology enhance library service?
Technology makes our resources much more accessible to people. Now people can access many of our directories online without having to visit us in person or having to wait for someone to return the printed version. There are so many ways to access the data — via tablets or phones, and much more.
How do you assist users in using digital services?
I do a lot of one-on-one support — if someone wants to start a business, I can help with their market research, find similar businesses, or point them to various associations that might be beneficial. I have also taught a variety of technology workshops such as conducting an online job search, creating a budget, resources for researching stocks and mutual funds, and how to build a web page.
What electronic resources do you use?
I love using our Ancestry Library Edition resource for genealogy. It’s been fun to find out more about where my grandparents worked and lived. It is also a helpful resource if you want to look at historical Massachusetts city directories.