Boston Public Library’s new Polaris system went fully live for staff on Thursday, December 13. As with any major upgrade, there were a few minor technical glitches that morning that were quickly addressed. Due to the size of our holdings, however, the online catalog took a full four days to get fully in synch with the new cleaned-up database, but was able to provide up to date availability information by December 17. Staff have spent the two weeks since correcting other minor issues with data and patron accounts, especially the holds fulfillment process. We are continuing to ask for patience and understanding from library users whose data wasn’t completely migrated and may experience a delay in fulfilling holds. All in all, the migration has been a technical success and staff are finding it easier and more efficient to use, once they become familiar with some new procedures involved. We are confident that all these kinks will be worked out in the January time-frame, which means we can move on to a larger set of enhancements to our systems, expected to deploy in the coming six months.
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