Borrowing a Chromebook Home Connectivity Kit

The Boston Public Library is able to loan Chromebook Home Connectivity Kits (Chromebook Kits) for 2 weeks, which will automatically renew for an additional 2 weeks if there is no waitlist.

These devices are intended for adult library patrons in good standing who do not otherwise have access to equipment or services sufficient to meet their educational needs. Funding for these devices is supported by the Emergency Connectivity Fund Program which stipulates that patrons certify their lack of access. The library is required to maintain records to show the usage of these devices for reporting and audit purposes, but will not include a patron’s personal information in those records.

By obtaining a device, you are confirming you do not have access to sufficient equipment or services to meet your educational needs.

Returning a Connectivity Kit

To return this Chromebook Kit, leave it with the staff member(s) at your branch’s contactless pickup point. Chromebook Kits may not be returned in the book drop. Please wait outside the door until a staff member is able to check to see if all the parts are returned. If anything is missing, the Kit will be returned to you and you will be asked to return again once all the pieces have been included.

The Library reserves the right to remotely disable any Chromebook or hotspot that is overdue or has been reported lost. You (the library cardholder) may be fined up to the value of this Chromebook and/or hotspot if it is lost or damaged.

If you borrowed a Chromebook Home Connectivity Kit, please take this survey to tell us about your experience.

Related FAQs

  • Please go through the Chromebook Kit checklist. If something is missing or broken, let staff know. Each Chromebook kit contains:
    • Laptop bag
    • Quick start guides
    • Laptop, charging cord, mouse
    • Hotspot in a case with charging cord and adapter
    Staff will not accept a return unless all the components are present.
  • There is no charge to borrow and use a Chromebook Kit. You can check out and use a Chromebook Kit for free for 7 days.

    If you lose or damage the Chromebook Kit, you will be charged replacement fees:

    • Laptop Bag: $35
    • Chromebook (including parts): $300
    • Chromebook charging cord: $10
    • Hotspot (including parts): $35
    • Lost hotspot cord: $5
    • Lost hotspot adapter: $5
  • You can check out and use a Chromebook Kit for free for 14 days. The Chromebook will be disabled and the wireless service on the hotspot will be turned off if it is not returned by the due date. After the due date, the library reserves the right to disable the Kit. If you don’t return a Kit on time, a block will be placed on your card.

    Many people are waiting to borrow a Chromebook Kit, so please return the Chromebook Kit on time.

  • If there is no waitlist for the Chromebook Kits, they can be renewed. Otherwise, they should be returned on time for the next patron to use.

  • If you lose or damage a Chromebook or hotspot you will be charged a replacement fee. Replacement fees for lost or damaged items are:

    • Laptop Bag: $35
    • Chromebook (including parts): $300
    • Chromebook charging cord: $10
    • Hotspot (including parts): $35
    • Lost cord: $5
    • Lost adapter: $5
  • For assistance in using a Chromebook, please contact the Boston Public Library’s Community Learning team at 617.859.2323 or computerworkshops@bpl.org. Library staff will be available to assist you with basic usage from 10 am - 1 pm, Monday - Friday.

  • Each Chromebook Kit contains:

    • Laptop bag
    • Quick start guides
    • Laptop, charging cord, mouse
    • Hotspot in a case with charging cord and adapter
  • These devices are intended for adult library patrons in good standing who do not otherwise have access to equipment or services sufficient to meet their educational needs. Funding for these devices is supported by the Emergency Connectivity Fund Program which stipulates that patrons certify their lack of access. The library is required to maintain records to show the usage of these devices for reporting and audit purposes, but will not include a patron’s personal information in those records. By obtaining a device, you are confirming you do not have access to sufficient equipment or services to meet your educational needs.

    You may check out one device per person and per household at any time.

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