How do I get help with research and reference questions?

Fill out our contact form or email us at Our librarians will be in touch over email within twenty-four hours. Depending on your needs, we might recommend a phone call or visit when we get back to you. If your research need is complex, please indicate in the form that you would like to schedule an appointment to discuss your research needs.

We have librarians on-call to help you with research and reference from 9 a.m.–5 p.m. Mondays through Fridays. You can reach us at 617.536.5400.

There is a librarian on duty at all BPL locations who can help you with research. More intensive research help is available at the Central Library in Copley Square in Bates Hall.