Related FAQs

• Where can I borrow a WiFi hotspot?

  You can borrow a WiFi hotspot at any BPL location.If your location does not have a hotspot currently available, you may place a request to hold a hotspot just like other borrowable materials from the library.

• What is the coverage area of the of the WiFi hotspot?

  The WiFi hotspots use the Sprint coverage area.

• Can I place a hold on a WiFi hotspot?

  You can place a hold request on a WiFi hotspot here.

• Who can borrow a WiFi hotspot?

  These devices are intended for adult library patrons in good standing who do not otherwise have access to equipment or services sufficient to meet their educational needs. Funding for these devices is supported by the Emergency Connectivity Fund Program which stipulates that patrons certify their lack of access. The library is required to maintain records to show the usage of these devices for reporting and audit purposes, but will not include a patron’s personal information in those records. By obtaining a device, you are confirming you do not have access to sufficient equipment or services to meet your educational needs.

  You may check out one device per person and per household at any time.

• How do I use a WiFi hotspot?

  Basic instructions are included on the case. See this PDF for additional information on how to set up the hotspot, and lending rules.

  Charging the Hotspot:

  You will need to charge the hotspot if it does not turn on or if Battery Charge Indicator is red. To charge the battery:

  1. Connect the USB-C end of the cord into the charging port of the MiFi 8000. Plug the other end of the cord into the QuickCharge charger.
  2. Plug the other end of the wall charger into the appropriate electrical outlet.

  When the battery is fully charged, the battery icon on the screen will turn solid black.

• What comes in a WiFi hotspot kit?

  Each WiFi hotspot kit contains:

  • 1 case
  • 1 hotspot device
  • 1 USB-C cable
  • 1 quick charge wall charger

• Where can I get more information about the hotspot device?

  Visit the Inseego website to find the user guide for the MiFi 8000 Hotspot.

• Are there any restrictions on data or internet use with the WiFi hotspots?

  Data usage is unlimited, but the content is filtered to not allow web access to adult content (pornography) or malware as a part of being Children's Internet Protection Act (CIPA) compliant.

  The Library does not track any internet usage. By using the hotspot you are agreeing that you will not take part in any illegal activities.

  The Library is not responsible for any files, data, or personal information accessed or transmitted using the WiFi hotspot device.

• Can I use the WiFi hotspot outside of the U.S.?

  You can only use the hotspot inside the continental U.S. There is no international data or roaming.

• How many devices can be connected to a WiFi hotspot?

  Up to 15 devices can be connected to the hotspot at one time and data is unlimited.