Frequently Asked Questions

Getting Help FAQs

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• General Questions

  How do I get help with research and reference questions? , collapsed

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  Can the library help me with my device? , collapsed

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  How can I translate this website into my language? , collapsed

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  How do I get in touch with the BPL? , collapsed

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  How do I get help with OverDrive? , collapsed

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  What does it mean for a library card to be “in good standing”? , collapsed

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  How do I use the new website? , collapsed

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  How do I get help using Hoopla? , collapsed

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  How may I contact lost-and-found at the Central Library in Copley Square? , collapsed

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  If I email the library with a reference question, will it be kept confidential? , collapsed

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  How do I get personalized reading recommendations? , collapsed

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