Researching at the Library FAQs

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• General Questions

  What services are available during the current health crisis? , collapsed

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  How I request access to research materials? , collapsed

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  How do I get help with research and reference questions? , collapsed

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  I don’t live in Massachusetts but I want to do research at the BPL. How do I access materials? , collapsed

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  Will the BPL photocopy research materials for me? , collapsed

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  What if I want to use my Arts book for more than one day? , collapsed

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  How will I know if my Arts collection book is ready for pick up? , collapsed

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  What does "additional processing" mean? , collapsed

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  How long will I have to wait for my Arts book? , collapsed

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  What do I do if I get an error message while trying to place my hold on an Arts collection item? , collapsed

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  How do I request a book from the Arts collection? , collapsed

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  Where are the digitized yearbooks? , collapsed

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  How do I submit a FOIA request to the library? , collapsed

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  If I email the library with a reference question, will it be kept confidential? , collapsed

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  Can I borrow items marked "in-library use only"? , collapsed

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