Coronavirus (COVID-19) Resources

A guest post by Ally Dowds, a Health & Human Services Research Specialist at the Boston Public Library.

Last Updated February 5, 10:10 a.m. Due to the rapidly changing status of the COVID-19 coronavirus, parts of this post may be out of date. For the latest information, please visit the Centers for Disease Control’s coronavirus page. The Massachusetts Department of Public Health's coronavirus page and the Boston Public Health Comission's coronavius page will be kept up to date and will include location-specific information you may need to know. The BPL has separate posts on help for small businesses during this time, unemployment resources, mutual aid organizations, COVID-19 vaccine resources, and how to evaluate information in the news and social media about the virus.


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  • Nursing Home Family Resource Line/617-660-5399, 9 a.m.-5 p.m., 7 days a week.

Meal Sites:

Symptoms of Coronavirus Disease 2019. Patients with COVID-19 have experienced mild to severe respiratory illness. Symptoms can include: Fever, cough, and shortness of breath. Symptoms may appear 2-14 days after exposure. Seek medical advice if you develop symptoms, and have been in close contact with a person known to have COVID-19 or if you live in or have recently been in an area with ongoing spread of COVID-19. For more information:

In hopes of answering questions you may have and calming some anxieties about the coronavirus, we have put together a list of resources below from reputable organizations that can provide you with up-to-date information.

Reopening Phases and Plan in Massachusetts

As of May 18, 2020, the Baker-Polito Administration announced a comprehensive plan to safely reopen the Massachusetts economy, get people back to work, and ease social restrictions while minimizing the health impacts of COVID-19. The above webpage includes:

  • Reopening MA Report
  • General Business Guidelines
  • Outline of the Four-Phase Approach
  • Mandatory Safety Standards for Workplaces
  • Additional Guidance and much more

What is COVID-19?

According to the Centers for Disease Control and Prevention, the coronavirus disease 2019, or COVID-19, causes respiratory illness in people. The virus was first reported from Wuhan, China on December 31, 2019, and was declared a global health pandemic by the World Health Organization on March 11, 2020. Click on the organizational links below for information on symptoms, testing information, prevention and coping methods, and the most recent updates on state and national statistics and response.


Centers for Disease Control and Prevention (CDC)阻止病毒传播 帮助预防呼吸道病毒如 COVID-19 的传播. 避免与患病的人近距离接触。 咳嗽和打喷嚏时,用纸巾遮住 口鼻,然后将纸巾 扔进封闭的垃圾箱。 避免触碰自己的眼睛、鼻子和嘴巴。 对频繁接触的物体和表面 进行清洁和消毒。 生病时请留在家中, 除非要接受医疗救治。 经常用肥皂和水洗手, 每次至少 20 秒钟。 详细信息请参见

The CDC is a federal public health institute of the United States. It offers current information about:

The CDC has frequent updates on new cases in the United States, risk assessments by country, and information for travel and travelers. Helpful sections include posters on how to prevent the spread of the virus within your community and a Frequently Asked Question (FAQ) page answering all of your questions.

The World Health Organization (WHO)

The WHO provides:

It also features myth buster graphics such as the one below to stop the spread of misinformation, that put people and their communities at greater risk. If you would like to donate to the COVID-19 Solidarity Fund to help support the response to this pandemic, you can do so at this link, opens a new window found on the WHO website.

Is it safe to receive a letter or package from China? Yes, it is safe. People receiving packages from China are not at risk of contracting the new coronavirus. From previous analysis, we know coronavriuses do not survive long on objects, such as letters or packages.

Johns Hopkins University of MedicineSiga estos sencillos pasos para ayudar a prevenir la propagación de infecciones.  Lavase las manos con frecuencia con agua y jabón durante al menos 20 segundos.  Quedase en casa cuando está enfermo.  Cubra su boca cuando tenga tos o si estornuda  Limpie y desinfecte objetos y super cies que se tocan con frecuencia. COVID-19 y la gripe se propagan cuando una persona infectada tose o estornuda. Evite la propagación de estas y otras enfermedades respiratorias lavándose las manos, cubriéndose cuando tenga una tos o si estornuda, quédese en casa cuando esté enfermo, y limpie objetos y super cies que son tocados frecuentemente. Para más información, visite

Johns Hopkins experts in global public health, infectious disease, and emergency preparedness have been directly involved in the international response to the COVID-19 pandemic. Learn more about:

Massachusetts Department of Public Health (DPH)

For the latest on monitoring cases in Massachusetts, the DPH has a section on quarantine and monitoring. This state government website also includes:

Printable fact sheets are available in various languages. 

Boston Public Health Commission (BPHC)

BPHC is in daily communication with the CDC, Massachusetts DPH, City departments and community partners. Its website provides:Hands that look clean can still have icky germs! Wash your Hands! Steps: 1. Wet 2. Get Soap 3. Scrub 4. Rinse 5. Dry

  • a timeline of COVID-19,
  • FAQs, and
  • fact sheets and posters in six different languages
  • Boston Case Numbers
  • What you need to know about the effect of COVID-19 in Boston
    • MBTA schedules
    • Closures

For more information, call the Mayor's Healthline at 617-534-5050 or Toll-Free: 1-800-847-0710

Vital Village

The Vital Village Learning Community is led by a group of healthcare practitioners from Boston Medical Center, as well as data analysts & researchers from Boston University. Its interactive COVID-19 Resource Map highlights related resources in Boston, such as meal sites and food pantries, specialty grocery stores, COVID-19 testing sites, diaper & hygiene kits, and WIC approved stores. This map is just one example of this organization's many resources created by its partners and community members.

Children, Youth & Families

According to the CDC, COVID-19 is a new disease and we are still learning how it spreads. Please find FAQs about pregnancy, childbirth, breastfeeding, and caring for young children by clicking on this link. The CDC also provides guides for how to get your household ready to prevent the spread of COVID-19 as well as posters on handwashing for children and teens.

Emergency Childcare

As a result of Governor Baker's March 23rd emergency order, all childcare providers are closed until June 29. To support vulnerable children and the children of families designated as "COVID-19 Essential Workforces," who have no other options, the Department of Early Education and Care (EEC) has opened emergency drop-in care programs throughout the state. View approved Exempt Emergency Child Care programs here.

Talking to Your Kids about COVID-19

Need help talking to your kids about COVID-19? Staff at the National Public Radio used interviews from various public health and social work experts to create a comic about what kids may want to know. You can see a snippet below:

It's a word you might have heard at school or online or on TV. Sniff Sniff AGHHHH! What? He might have the coronavirus!!! OMG! OMG! OMG! Wait...What is that?

Massachusetts Coalition for LGBTQ Youth

The Massachusetts Coalition for LGBTQ Youth has a comprehensive list of resources that includes frequently updated information from partners such as BAGLY, Boston GLASS, and Fenway Health. The resources for LGBTQIA+ Youth during COVID-19 include food and meal sites, mental health & support, virtual chat spaces, financial relief, housing, and healthcare access and information.

Mental Health

The terms outbreak, epidemic, global health emergency, and quarantine often can be trigger words for many people creating anxiety, depression, fear, and distrust.

The Substance Abuse and Mental Health Services Administration (SAMHSA) created a Coping with Stress During Infectious Disease Outbreaks fact sheet that describes common signs of stress, how to recognize when to get help, and advice for coping.

SAMHSA also provides:

The CDC also includes guidance for how to manage stress, anxiety and fear, opens a new window during the outbreak of COVID-19. It offers:

  • tips for coping
  • information for parents on how to help children and teens feel supported
  • advice for responders to reduce secondary traumatic stress (STS) reactions
  • and, guidance for people living in or being released from quarantine.

The Massachusetts chapter for the National Alliance on Mental Illness includes a resource list of online and call-in options for peer, family, and clinical support for mental health and substance use. 

Beware of scams!

The WHO has a dedicated page listing potential scams seeking to steal money or sensitive information from people. Improve your cyber security by reading the WHO’s information and tips.

If you have questions, look for answers at one of these resources, beware of scams, and wash your hands (for at least 20 seconds)!

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