RBDigital

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All locations will be closed on Monday, February 18, in observance of President's Day

The Brighton branch will be closed February 9 -24 for a boiler replacement project. Patrons can pick up their holds at the Faneuil branch during that time.

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Using Online Resources FAQs

General Questions

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OverDrive

Hoopla

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General Questions

How can I find an electronic journal by its title? , collapsed

Does the library offer classes on how to use e-books/e-readers? , collapsed

Where can I find e-books on the BPL website? , collapsed

Can I still access the alternative catalog? , collapsed

I got an error message when using an online resource. How do I report this? , collapsed

Can I access online resources outside the library? , collapsed

Can I save, print, or email articles I find in BPL's online resources? , collapsed

Does the BPL have Kindle e-books? , collapsed

Why are some titles not available as e-books? , collapsed

Why do I need multiple accounts for books and e-books? , collapsed

Are e-books accessible for people with visual disabilities? , collapsed

What does it mean when I get the error (1) Patron has blocks or is expired? , collapsed

Kanopy

Can I download Kanopy movies to watch off-line? , collapsed

When will my Kanopy play credits reset? , collapsed

Can I suggest titles to be added to Kanopy? , collapsed

Can visually impaired users access Kanopy films? , collapsed

How many titles can I watch through Kanopy? , collapsed

Can I create my own Kanopy video lists? , collapsed

How do I get help with Kanopy? , collapsed

I already have a Kanopy account from my local library. Can I add another library to my account? , collapsed

My library card number changed, how can I update my Kanopy account? , collapsed

How can I keep track of my Kanopy videos? , collapsed

What devices can you use to watch Kanopy videos? , collapsed

Can you stream Kanopy to your television? , collapsed

I didn't receive the message from Kanopy instructing me to verify my email address. What happened? , collapsed

OverDrive

How many OverDrive titles can I check out? , collapsed

How do I check out an ebook? , collapsed

How long can I keep OverDrive titles? , collapsed

How many holds can I place on OverDrive titles? , collapsed

Can OverDrive e-books and audiobooks be renewed? , collapsed

Can I return an OverDrive e-book or audiobook early? , collapsed

How do I get help with OverDrive? , collapsed

Why can't I find my OverDrive hold? , collapsed

What if I selected the wrong format for my OverDrive loan? , collapsed

My library card was replaced. Can I keep my OverDrive holds and checkouts? , collapsed

Hoopla

Can I use Hoopla? , collapsed

How do I check out an ebook? , collapsed

How do I use Hoopla? , collapsed

How many Hoopla titles can I check out? , collapsed

What happened to the Audiobooks on Hoopla? , collapsed

How long can I keep Hoopla titles? , collapsed

Can I download Hoopla titles onto my device? , collapsed

How do I return a title early in Hoopla? , collapsed

How do I get help using Hoopla? , collapsed

RBDigital

How do I get started with RBdigital? , collapsed

How do I check out an ebook? , collapsed

Who can check out RBDigital magazines and audiobooks? , collapsed

How long can I borrow RBDigital titles? , collapsed

How many RBDigital titles can I check out? , collapsed

How do I get help with RBDigital? , collapsed

If I already have a RBDigital account because I purchased RBDigital magazines in the past, do I need a separate account? , collapsed

Why is RBDigital asking me to pay for my magazine? , collapsed

Can I sign up for an account using the RBdigital app? , collapsed

How long can I keep RBdigital audiobooks? , collapsed

How do I return an audiobook early in RBDigital? , collapsed

How many audiobooks can I have on hold at one time? , collapsed

Newspapers and Scholarly Journals

How can I find out whether the BPL offers a particular newspaper, magazine, or journal online? , collapsed

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