Last updated Monday, August 3
Patrons are now able to pick up physical items at the Boston Public Library with the new BPL To Go program. Using the library website, phone line (617.536.5400), or the BPL To Go iPhone app, patrons will be able to “order” (place a hold on) items such as:
Library card holders — including e-card holders — will be able to safely pick up their items much like picking up takeout from a restaurant, and return items using designated bins. BPL To Go is available at most Boston Public Library locations.
In addition, BPL has announced “Printing To Go,” a new print-on-demand service (more information is available below). No other physical services at the library will be available, but branches will continue to offer a wide range of digital events, opens a new window and online resources, opens a new window.
How does BPL To Go work?
Items at the Central Library location are available by entering the Johnson Building on Boylston Street.
At the branches, patrons arrive at the branch but must remain outside. Patrons should call the branch phone number, which will be posted on the door, to let staff know they’ve arrived. Library staff will safely retrieve the ordered items before patrons enter the vestibule to collect their items and drop off any returns.
Patrons will be notified when their items are ready for pickup, and items will remain on the holds shelf for 14 days from the date you are notified.
If your hold pickup location is the Central Library, you may go to that location for pickup anytime during these hours: Monday – Thursday 11 a.m. – 6 p.m., Friday & Saturday 11 a.m. – 4 p.m. (except holidays).
If your hold pickup location is a branch library, your notification will include a link to schedule a specific pickup time. If you need assistance scheduling your pickup, please call 617.536.5400.
All patrons will be required to wear face coverings and maintain physical distancing at all times.
When they arrive at the service desk, patrons will share their last name and first initial with library staff, or they can scan their library card from a barcode scanner on their side of the desk. Library staff will retrieve the patron’s items and pass them to the patrons safely and with minimal contact.
Printing To Go
Printing To Go, a free print-on-demand service, is now available at all BPL branches not currently under construction.
Patrons can upload documents they need printed by filling out a form at bpl.org/printing-to-go, selecting their location, and picking up their print jobs 72 hours later at the branches, or 24 hours later at the Central Library in Copley Square. Printed items can be picked up during branch hours of operation, a reservation is not needed.
The service is limited to 10 pages per patron per day. Documents will be printed in black and white, single-sided, on 8.5" x 11" paper, and should not include personal information, such as Social Security numbers, credit card numbers, or other similar information. Print requests must comply with the Library’s Internet Use Procedures and Guidelines.
Hours of Operation
Patrons will be able to pick up their items from the Central Library from 11 am-6 pm, Monday – Thursday and from 11 am – 4 pm Friday & Saturday.
At the branches, once patrons have a time scheduled for pick up, they can pick up their items from 2 - 6 pm Monday - Thursday and from 1 - 4 pm Friday.
Patrons are able to return items at neighborhood branches from 2 - 6 pm Monday - Thursday and from 1 - 4 pm Friday. The Central Library book drop is open 24 hours, 7 days a week.You do not need to make an appointment to return an item.
Bins will be set up for patrons to drop off returns; these bins will be quarantined for at least 96 hours before being processed by staff and returned to circulation. All items will remain on patron accounts during the quarantine, but no late fees will be charged.
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